FAQ

Find The Answers To Your Questions?

WHICH PAYMENT METHODS DO YOU ACCEPT?

We accept all major debit and credit cards.

WHAT IS YOUR RETURN POLICY & CONTACT INFORMATION ?

Before purchasing any goods. from Sha Sha London, please be aware of non return policy on our good, for hygiene purposes.

The health and beauty products are directly source from Amazon.co.uk.

Please contact Amazon for a returns, there maybe delays in your order due the recent pandemic virus

If item is out of stock and wish to reorder the item, please send an email to shashalondoninfo@gmail.com.

Response time may vary from 10mins-24hours. 

DO YOU OFFER GIFT CARDS?

Yes ShaSha London offers gift vouchers.

Please head over  to the online shop for gift  vouchers.

Customise E-gift vouchers are available, send an email to

shashalondoninfo@gmail.com

DO YOU HAVE A CANCELLATION POLICY?

We have a non cancellation policy, but you can re-book your appointment with your therapist, for the next available date.

Please email shashalondonifo@gmail.com to rearrange date.

Beware before booking.

PRODUCTS & DELIVERY

All products have been tested with consent on various clients.

Sample of products have been sent to client to try and give me feedback on the sample.

All bottles are sanitized with a uv light and are homemade in clean sanitized area.

Before using oils, test a drop of oil behind your ear and wait 24 hour for allergic reaction, if this happens please wash area and refrain from using product.

All products used in my homemade range are natural source ingredients.

All ingredients are paraben free.

List of ingredients will be displayed online under the product and online.

Please follow the instruction.

Delivery can take up to 7 days  depending on royal mail.

Normally service 3-5 day to arrive to your address.

Any question please email me 

shashalondoninfo@gmail.com

NEW RULES FOR CLIENTS TO ACCEPT COVID-19

When attending your appointments you will be required to go over your health history present and recent in a online consultation before completing payment.

This will help protect me and other clients and also allow me to know what treatments are best advice I can recommend to you.

Arriving to your  appointment , I will be wearing face shield and foot covering entering your property.

If you become in contact with a person with convid-19 please notify me, if you become unwell with any virus please notify me to reschedule your appointment.

All working area is cleaned before and after every client.

Tools / homemade products are sanitize and prepared in a clean area to sell to you.

For further information email me 

shashalondoninfo@gmail.com

DO YOU PROVIDE  A SERVICE TO CORPORATE AND FOR EVENTS?

corporate booking minimum spend of £300.00GBP
For exclusive hotel service and corporate events, packages can be tailored to your clients or staff fur further information email with your requirements.
shashalondoninfo@gmail.com